These Terms and Conditions ("Terms") govern the use of services provided by Tiara Marketing. By accessing or using our services, you agree to comply with these Terms.

Use of Services

These Terms constitute a binding agreement between you and Tiara Marketing (TM) for the provision of commercial cleaning services. The scope of services, including the frequency and type of cleaning, will be outlined in the service agreement provided at the time of booking.

Payment Terms

All payments for services rendered by Tiara Marketing are due as per the agreed-upon schedule. Invoices are payable upon receipt unless otherwise specified in your service agreement. Failure to make timely payments may result in the suspension or termination of services.

Refunds are not provided for completed services. If you have questions about billing or payments, please contact us immediately to resolve the issue.

Service Modifications

Tiara Marketing reserves the right to modify, suspend, or discontinue any aspect of our services without prior notice. While we strive to meet your business needs, certain adjustments may be necessary to accommodate operational or legal requirements.

Cancellation and Termination

You may cancel your service agreement with Tiara Marketing by providing written notice 30 days in advance. If cancellation occurs within this notice period, you are responsible for the full payment of any services rendered or scheduled during that time. Tiara Marketing reserves the right to terminate services without notice if you violate these terms or fail to meet payment obligations.

A2P Messaging Compliance

By providing your contact information, you consent to receiving SMS and automated communications for appointment reminders, updates, and service notifications. Tiara Marketing adheres to A2P messaging standards and ensures messages are sent only with your express consent. You may opt out of receiving SMS communications at any time by replying “STOP” to any message.

Liability Disclaimer

Tiara Marketing (TM) provides its services on an “as is” and “as available” basis. While we strive to deliver exceptional results, we do not guarantee uninterrupted or error-free services. To the fullest extent permitted by law, Tiara Marketing shall not be held liable for any indirect, incidental, or consequential damages arising from your use of our services. Additionally, Tiara Marketing is not responsible for losses or damages resulting from delays, interruptions, or errors beyond our control. In all cases, Tiara Marketing's liability is limited to the total amount paid by you for services rendered during the preceding three months.

SMS Messaging Terms

Program Description

Our SMS program provides appointment confirmations, reminders, promotional offers, and updates related to your cleaning services. By opting in, you agree to receive text messages as outlined in your service agreement.

Opting Out

You can cancel the SMS service at any time by texting "STOP" to the short code. Upon receiving your opt-out request, we will confirm your unsubscribe status via SMS. Once unsubscribed, you will no longer receive text messages from us. To rejoin, you can opt-in again using the same initial process.

Help and Support

If you experience issues with the SMS service, you can reply with the keyword "HELP" for assistance. Alternatively, you can contact us at tiaramarketingagy@gmail(dot)com or 840.250.2629

Carrier Liability

Carriers are not responsible for delayed or undelivered messages.

Message and Data Rates

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service needs. For questions about your text or data plan, contact your wireless provider.

Privacy

For more information on how we handle your data, please review our

Privacy Policy

For more information on how we handle your data, please review our
Privacy Policy.

Client Responsibilities

You are responsible for providing accurate information necessary for Tiara Marketing to perform the agreed-upon services. This includes granting access to your premises during scheduled cleaning times and ensuring safe working conditions for our staff.

You must promptly inform us of any changes to your business needs, service requirements, or contact information.

Intellectual Property

All materials, designs, and content provided by Tiara Marketing, including our website and communications, are the intellectual property of Tiara Marketing. You may not reproduce, distribute, or use these materials for any purpose other than their intended use without our express written consent.

Governing Law

These Terms and Conditions are governed by the laws of the State of California. Any disputes arising under these terms shall be resolved exclusively in the courts of Los Angeles County, California.

Changes to Terms and Conditions

Tiara Marketing may update these Terms and Conditions periodically to reflect changes in our services or legal requirements. Updated terms will be posted on our website, and significant changes will be communicated to you directly.

Contact Us

For questions or concerns regarding these Terms and Conditions, please contact us:

Tiara Marketing

Phillips Ranch, California 91766

(840) 250-2629